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Troubleshooting Library Access

Why This Guide?

The library strives to provide access to our resources to University of Tennessee Graduate School of Medicine residents, faculty, students, and all UT Medical Center staff in a way that is as easy to use as possible. This guide is designed to provide you with some basic steps in troubleshooting issues you might encounter when trying to use these resources.

See the Basic Troubleshooting tab for some steps to try if you encounter an issue and would like to resolve it yourself. 

The most important thing to remember is that we are there to provide support and help you obtain the access you need.  My contact information is listed on this page.

You can report an access issue using our Report Access Issues Form

 

In addition, you can reach the library via email or phone (865-305-9525).