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Toolkit for Public Libraries

Health information resources for public library use.

Consumer & Patient Health Information Service (CAPHIS)

The Preston Medical Library wants to help patients and community members find useful, easy-to-understand health information. Being able to locate reliable health information can help people make challenging health decisions.

Your patrons can use the links to websites provided in this research guide or you can contact the library to request health information. We have provided an online form below or you can call the library directly.

This research guide is not intended to be a comprehensive collection of consumer/patient health sites on the Internet but is intended as a starting point for research.


Consumer Health Information Request

Request Information Now!

This information is provided by a medical librarian, not a health care professional. It is not to be taken as medical advice. If interpretation is needed, individuals should consult a physician or other health care professional.

First Name:

Middle Initial:

Last Name:


Email Address:

Street Address:




Information Requested:

Contact Preference:

Referred by:

Topics that We Research

We Research Questions for Your Patrons.

This service provides information on health and medical topics such as:

  • Symptoms and treatment of disease
  • Preventive medicine
  • Medical tests
  • Internet resources
  • Educational programs for the general public on locating and evaluating health information

We provide information on questions confidentially by mail or email

What kinds of foods can I eat now that I have diabetes?

My doctor says I have fibromyalgia. What does that mean?

How do I find a doctor at the UT Medical Center?

What is the latest treatment for my cancer?

The Health Information Center

In the University of Tennessee Knoxville Medical Center, the Health Information Center provides the patients, their families, and area citizens with consumer-level health information, computers and Internet access as well as the services provided by medical librarians from the Preston Medical Library.

Our services include assisting patients and families of patients in finding information on health-related topics as well as providing printed information by mail to consumers. This is a public education service of the Preston Medical Library, part of the University of Tennessee Graduate School of Medicine.

Outreach Training Programs

We offer outreach programs to community groups on locating and evaluating health information for authority, accuracy, objectivity, currency, and coverage.

If you would like a medical librarian to visit your group, please contact us.

Tennessee Electronic Library